ADJUSTMENT LETTER
juli 17, 2010
Ms. Shelia
Italian
Dear Ms. sheila:
we received a letter from you on the 16th of juli about shipping errors.
We apologize for the error.
goods that you order will be sent back to you, and we will give a discount on these billing errors. once again we are very sorry for the incident.
Sincerely yours
Justin
customer service manager
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